FAQ & Policies | Hemmings Beauty

FAQ / POLICIES

We have a no return / no refund policy on all our Hemmings Beauty products, which means after item(s) purchased are received, you will not be able to return it, exchange it or receive a refund.

Hemmings Beauty Hair Units are all made per order, as such, we DO NOT ACCEPT any exchanges, refunds or order cancellations.

In addition, Federal law does not permit the return human hair products that have been used or handled in any way. We adhere to these strict policies with respect to hygiene concerns and federal law.

Hemmings Beauty encourages customers to carefully review their orders before submission.

Damages and issues We inspect and take pictures of our products before we ship to you to ensure that you are not receiving damaged items in keeping with our no refund/ no return policy.

You can always contact us for any additional questions at info@hemmingsbeauty.com

Once a package has been passed onto the carrier and the tracking number associated to the order has been updated, HEMMINGS BEAUTY hands over any and all accountability for shipping, transit and delivery. HEMMINGS BEAUTY does not claim responsibility for lost or missing packages and are not required to issue refunds or replacements on these orders. If your order was marked as “delivered” missing, please check with your neighbors in case the package was delivered to the wrong address by mistake or contact your local post office.

Thank You for ordering with Hemmings Beauty!

WE ASK YOU TO KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. WE DO NOT SHIP T0 P.O BOXES. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.

PLEASE SHIP TO AN ACTUAL ADDRESS, AS WE DO NOT SHIP TO P.O BOXES.

NAIL APPLICATION & REMOVAL

CANCELLATION & RETURN POLICY

All press-on nail sets and products are in final sale. Due to the nature of the products, returns, or exchanges cannot be accepted. Cancellations are accepted within 24 hours if the order has NOT been prepared for shipment already.

By using the glue or double sided gel tabs in the nail prep kit, you'll soon be able to attain a salon nail look in just minutes! Nail prep kits are included in made-to-order nail sets (the ones that are not 'ready to ship').

1: Wash and dry your hands, as well as nails

2: Push back your cuticles with the wooden cuticle pusher included in your prep kit

3: Clip and/or file your natural nails down to perfectly align with your press-on nails

4: Use the alcohol wipe included to dehydrate your nail beds. This part will help prevent any lifting!

5: Glue or stick nails on one by one (we recommend starting from pinky to thumb), pressing and holding for 15-30 seconds to ensure hold

6: Avoid water for the next hour, and enjoy your new set of nails!

Gel tabs: 1-2 days. These are ideal for temporary wear and special occasions. They make it very easy for you to switch up your nail look.

Nail glue: on average a timeframe of 2 weeks. Could be shorter or longer. Do not continue to wear nails that are lifting as it can become a source for bacteria to breed. Remove the lifting nails, then clean and dry before reapplying nails.

Note, nails with 3D designs such as rhinestones, etc. are delicate, so take extra care when wearing your nails!

DO NOT USE ACETONE. YOU WILL PERMANENTLY DAMAGE YOUR PRESS-ON NAILS.

Please handle this process gently and with care in order to preserve and protect both your natural nails and the press-on nails!

Gel tabs will be a bit easier to remove than nail glue, just a heads up!

Press-on nails can be removed by soaking hands in warm water for 15+ minutes, along with a mixture of some oils.

When you are no longer soaking your hands in warm water, by applying oil (such as vitamin E oil) around your finger nails, it will loosen the glue as well once the oil seeps in between the press-on and your real nail. Give this part of the process some time to loosen the glue.

Push off the nail by pressing the very front tip of the nail. Do not try to lift from other areas. This can cause damage to your natural nails. If you experience discomfort or pain, you might need to soak your nails for an extended amount of time.

Once all the press-ons are removed, clean off the excess oils and glue. Then place them back into your HEMMINGS BEAUTY nail box to re-use later on!

1. How long is processing, shipping, and handling?"

2. When will my tracking number start to update?

3. Can I make changes to my order?

4. May I make an exchange or refund?

5. Lost/missing package

1. How do I apply the press-on nails?

2. How long do the nails last?

3. Are the nails reusable?

4. How do I safely remove the nails?